Frequently, we heard of stories about unprofessional plumbers providing sloppy work while overcharging for their unreliable service. Not only do did they leave your problems unsolved, some even end up making a mess and adding on to your plumbing problems.
Recently, I just moved to my new place and met with my first plumbing catastrophe. My family and friends are arriving at my house for my housewarming party and to my dismay; my pipe in the toilet burst and started to flood the toilet. What an embarrassment for me. In my anxious state, I asked my family members and friends for recommendations but none of them have any good reliable plumbers in mind. With no choice, I pick up the Yellow Pages and called for a plumber to come down immediately to fix the problem fast. With an appointment set with one company, my anxiety was only temporally relieved. Not only was the plumber late for more than 3 hours (of which my guests have all arrived), he was unable to solve my problem and demanded a high transport fee for doing nothing. We sent him off and this time, one of my friends who just arrive recommended me to call PUB and we found another company and thank god, this one was reliable and fast.
With this experience, I realize the importance of having a good plumber’s number in my telephone list. Many homeowners like me can be caught in such a situation and thus, I decided to do some research on this industry in Singapore and put up a list of credible sources for engaging a good plumber so you won’t be caught in the same situation like me.
PUB- National Water Agency
In Singapore, all water service works must be carried out by a licensed plumber. As the Singapore national water agency, they award licenses to plumbers that pass stringent criteria to ensure the good standards of water service work. You can find a licensed reliable plumber through PUB’s website pub.gov.sg and or call their 24 hours hotline 1800 284-6600.
NTUC Income Home Services
As the national insurance cooperative, they operate a home service hotline to engage their panel of specially selected professional partners including plumbers. Their stringent checks ensure rogue players are filtered off and all partners are required to provide warranty as well as service level of their works. The 24hr hotline is 6788 8788.
Singapore Plumbing Society
As the national body for plumbing industry, they act as a self regulating and control of licensed plumbers. This gives peace of mind in the standard of their members and an additional avenue of recourse if you meet sub-standard plumbing work. Their website is plumbing.org.sg
These three sources provide better avenues versus looking through advertisements in Yellow Pages or other sources to engage a reliable plumber fast in Singapore.