Peugeot customers waiting for repairs, parts offered courtesy cars or rental vehicles by Stellantis Malaysia

Peugeot vehicle owners in Malaysia who are facing extended periods of doing without their vehicles due to required parts or repairs may now be offered a courtesy vehicle from Peugeot Malaysia, the company has announced. A customer’s eligibility for this is evaluated on a case-by-case basis.

The offer of courtesy cars to Peugeot customers apply to cases where the vehicle is taken off the road for safety concerns, drivability issues, or other unforeseen circumstances, according to Peugeot Malaysia. Of course, terms and conditions apply.

Customers will be offered a courtest car if their vehicle is facing extended downtime due to the unavailability of required parts, In the event that a courtesy vehicle from Peugeot Malaysia itself is not available, the company will provide a rental vehicle in its place, at no cost to the customer, according to the company.

In terms of the brand’s aftersales progress in the country, Peugeot Malaysia had reduced its tally of open cases by 95%, from 2,500 cases to 117 cases, Stellantis Malaysia managing director Jamie Morais said in July.

Stellantis Malaysia assumed stewardship of the Peugeot brand in Malaysia from March this year, and has offered a seven-year warranty on new Peugeot vehicles sold through Stellantis Malaysia, or customers may elect to have a shorter five-year warranty coverage with a rebate on their vehicle’s purchase price.

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