Legal

Privacy Policy

Last updated: 24 May 2026

This Privacy Policy explains how Malaysia Marketing (“we”, “us”, “our”) collects, uses, discloses and protects your personal data when you visit malaysiamarketing.my or use our services. We handle personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (PDPA).

1. Who we are

Malaysia Marketing operates the website at malaysiamarketing.my and provides digital marketing, web development, SEO, e-commerce and related services. For any privacy matter, contact us at support@malaysiamarketing.my.

2. Personal data we collect

We may collect the following, depending on how you interact with us:

• Contact details you provide, such as name, email address, phone number and company name, for example through our contact or audit request form.
• Account and billing information when you purchase a service, including details needed to process payment.
• Support information you submit through our ticket system.
• Technical data collected automatically, such as IP address, browser type, device information and pages visited, through cookies and similar technologies.

3. How we use your data

We process personal data to:

• Respond to your enquiries and provide the audit or services you request.
• Deliver, manage and improve our services and your account.
• Process payments and keep records required by law.
• Provide customer and technical support.
• Send service updates and, where you have consented, marketing communications you can opt out of at any time.
• Maintain the security and performance of our website.

4. Legal basis and consent

By providing your personal data to us, you consent to its processing as described in this policy. Where the PDPA requires consent for a specific use, we will obtain it. You may withdraw consent for non-essential processing by contacting us, though this may affect our ability to provide certain services.

5. Disclosure of your data

We do not sell your personal data. We may share it with trusted service providers who help us operate, such as hosting, payment processing, email and analytics providers, under obligations of confidentiality, and where required by law or a lawful authority.

6. Data transfers

Some of our service providers may process data outside Malaysia. Where this occurs, we take reasonable steps to ensure your data receives a comparable level of protection consistent with the PDPA.

7. Data retention

We keep personal data only for as long as necessary to fulfil the purposes described here, or as required for legal, tax and accounting obligations, after which it is securely deleted or anonymised.

8. Security

We apply reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Cookies

Our website uses cookies and similar technologies to operate the site, remember preferences and understand usage. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.

10. Your rights under the PDPA

Subject to the PDPA, you have the right to request access to your personal data, request correction of inaccurate data, limit its processing, and withdraw consent. To exercise these rights, contact support@malaysiamarketing.my. We may need to verify your identity before acting on a request.

11. Third-party links

Our website may link to other sites we do not control. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised date.

13. Contact us

For any question about this policy or your personal data, email support@malaysiamarketing.my.