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Service

Top Ten Tips to Foster an Organizational Culture Change For Superior Service

1. CREATE A UNIQUE SERVICE PHILOSOPHY TO SUPPORT ORGANIZATIONAL CULTURE CHANGE Promising to provide “excellent service” is no longer enough for your customers or your staff. Excellent at what? You need to be clear to foster an organizational culture change. Excellent service in a hospital is warm and caring, but that’s not what you want at a computer store or car wash. Some restaurants are fast and inexpensive, but that may not be what you want when you go out for dinner. The Japanese have twenty different words for “quality” – each with a different meaning: durability, craftsmanship, design, efficient use of materials, packaging, presentation and more. Your customers have as many different words and meanings for “service.” Find out what vers...[Read More]

Traffic Wave Review – Is It Just Another Autoresponder Service?

There are a lot of autoresponder services out there that might get a lof of people confused when it comes to choosing the right one to use. One of the services that’s worth looking into is called Traffic Wave. Like other autoresponders, Traffic Wave is also different from other services. So, let’s review some of the differences between Traffic Wave and other services. 1. Monthly fee stays the same. Well-known autoresponder services such as AWeber and Get Response are favorites among many marketers but not many people are willing to pay more when their mailing list database increases. Of course, there’s a reason saying that you could eventually afford to pay higher prices when your list grows because you are supposed to make more money. But, for some people, this is beyond...[Read More]

Total Customer Service – A Priority Of Ensuring Results

Total Customer Service is a business as well as an administrative philosophy standing erect on the foundation that an organization is actually honoring people. Yes, people who are inside and outside the organization. Furthermore the relationship between these two groups of people that actually produce the results preferably a win-win for all. Total Customer Service fits a public, a private, or a professional organization that is being set up in the first place to proceed and grow by offering an idea, a product or a service, to the customers. Thus the practice of Total Customer Service is what these organizations shall put first as the top priority. What is Total Customer Service? Any individual owner or leader of an organization can define it in any way he or she wants to, yet that definit...[Read More]

Traffic Wave Review – Is It Just Another Autoresponder Service?

There are a lot of autoresponder services out there that might get a lof of people confused when it comes to choosing the right one to use. One of the services that’s worth looking into is called Traffic Wave. Like other autoresponders, Traffic Wave is also different from other services. So, let’s review some of the differences between Traffic Wave and other services. 1. Monthly fee stays the same. Well-known autoresponder services such as AWeber and Get Response are favorites among many marketers but not many people are willing to pay more when their mailing list database increases. Of course, there’s a reason saying that you could eventually afford to pay higher prices when your list grows because you are supposed to make more money. But, for some people, this is beyond...[Read More]

Total Customer Service – A Priority Of Ensuring Results

Total Customer Service is a business as well as an administrative philosophy standing erect on the foundation that an organization is actually honoring people. Yes, people who are inside and outside the organization. Furthermore the relationship between these two groups of people that actually produce the results preferably a win-win for all. Total Customer Service fits a public, a private, or a professional organization that is being set up in the first place to proceed and grow by offering an idea, a product or a service, to the customers. Thus the practice of Total Customer Service is what these organizations shall put first as the top priority. What is Total Customer Service? Any individual owner or leader of an organization can define it in any way he or she wants to, yet that definit...[Read More]