Universal Design being used in 1Utama Shopping Mall.
Universal Design is for families, parents with young children using push chairs, elderly persons, nursing mothers and disabled persons.
Accessibility is also considered for disabled persons for compliance to the standards.
(Alt-text for 1 minute video: Naziaty having tea and traditional cakes, seated and with a wheelchair talking about how 1Utama is universally designed, including a lot of benches for seating.)