It’s the moment many travelling Malaysians have been waiting for! Transport Minister Anthony Loke, has announced the Aerotrain service will be resuming its operations by early February next year at the Kuala Lumpur International Airport (KLIA). This decision was made in conjunction with Malaysia’s preparation for the ASEAN chair next year, which would lead to many international leaders arriving through KLIA Terminal 1.
The Aerotrain service offered smooth connectivity between KLIA’s main terminal building and the satellite terminal. However, it was put on hold since March 2023, after the constant breakdowns kept occurring, which resulted in passengers having to rely on buses between the two terminals. As part of the reopening, the service will reportedly receive three aerotrain sets, and each sets has three coaches that accommodate up to 270 passengers.
Loke even told Malaysia Airports Holdings Berhad (MAHB) to reform the facilities at all airport entry points and build up the preparations to welcome foreign guests. He also added that the Cabinet had instructed the Transport Ministry to schedule the completion of all the entry points, including the upgrades and improvements of the VIP lounges at the airport, by 31st December 2024.
Loke also assured that passengers can complain to the Malaysian Aviation Commission (MAVCOM) if any airline doesn’t abide by the Malaysian Aviation Consumer Protection Code (MACPC). “If passengers ever feel that they have been treated unfairly or violated by their rights, they can report anytime.” He also pointed out that, according to the revised MACPC, passengers are also given the option of a full refund if their flight is delayed for more than five hours.
Source: The Strait Times
Tiana contributed to this article.
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