Delivery Order – What Exactly is a Delivery Order, and What is Its Purpose?

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Today we talk about Delivery Order (or delivery note).

What’s a DO or delivery order for? Adding to the overly crowded list of documents required for shipping, a DO is sometimes regarded as a nuisance to some. Adding more paperwork to the abundant dead trees in your office, a DO is actually rather important.

What’s a DO for? (did I repeat this twice?) A DO is a document that ensures the items are being delivered in the same quality and quantity as you would purchase the items right from the store. Simply said, a DO confirms that you receive the right amount of things you send/receive.

How does it work? First off, a DO is usually written by the supplier or sender. He or she double checks the number of items being delivered, then takes down the items and the quantity on a piece of paper. That’s your DO. Frankly, it’s actually the exact same as a Packing List (or packing slip). So a DO and a PL are essentially the same, just for different purposes. Packing lists usually apply for ‘packing’ (house moving for example), whilst a delivery order is usually used for ‘delivery’ (supplier sending to buyer).

Why it’s important: If you are supposed to receive 1000 iPhone 4s, and you only receive 998, you know there’s something wrong with the delivery when you check your delivery order and you count the quantity. Now you don’t want 2 iPhone 4s to be missing do you? (Please send one to me.)

Note that in some countries, the terms are used interchangeably. Don’t take the name too seriously.

Happy shipping to malaysia!

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